Standards and accreditations
Our standards, registrations and quality processes help define how medication, information and service delivery are managed. This page brings together the credentials currently associated with the service and the controls that support day-to-day pharmacy operations.
Standards supporting a regulated pharmacy service
Our service is designed to operate within the pharmacy, quality, information security and governance requirements that apply to homecare medication supply.
Recognised standards and internal controls support how prescriptions are processed, medication is handled, information is protected and service quality is reviewed.
Fertility2U works with NHS and partner organisations through established homecare delivery arrangements.
Registrations, certifications and recognised standards
The credentials below support pharmacy practice, quality management, information security and service delivery.
GPhC & MHRA Licensed
Fully licensed to operate as a pharmacy, including approval to handle controlled drugs in line with Home Office regulations.
Cyber Essentials Plus
Our systems are independently tested to make sure they’re protected against common cyber risks and remain secure.
ISO 9001:2015
We continually review our processes to maintain consistent standards in how we work.
ISO 45001:2018
We follow recognised health and safety practices to protect the people working within our service.
DTAC Accredited Portals
Our digital platforms meet NHS requirements for data security, usability and clinical safety.
NHS Secure Email Standards (DCB1596)
Patient information is shared using secure systems that meet NHS guidance for handling sensitive data.
Customer Service Excellence (CSE)
We’ve been independently recognised for how we manage communication, feedback and support across the service.
EcoVadis Committed
Our EcoVadis Committed Badge reflects the progress we’re making across environmental responsibility, labour and human rights, ethics and sustainable procurement.
Protecting sensitive information
Data protection and the handling of sensitive information are essential parts of a pharmacy homecare service. Access, communication and record handling should follow the controls and policies that apply to the service.
We use secure communication channels and recognised information-governance frameworks to support the protection of sensitive information.
Registered, regulated and accountable
Fertility2U operates as part of a regulated pharmacy service, with medication handled in line with applicable professional and legal requirements.
Registered Company & Business Owner
Personal Homecare Pharmacy LTD, T/A Fertility2U, 9–11 High View Close, Hamilton Office Park, Leicester LE4 9LJ
Company Registration Number: 07158940
VAT Registration Number: GB108978083
Pharmacy premises registered with the General Pharmaceutical Council (GPhC)
Personal Homecare Pharmacy LTD, 9–11 High View Close, Hamilton Office Park, Leicester LE4 9LJ
Registration ID: 9012031
For further information visit www.pharmacyregulation.org
Qualified pharmacists registered with the General Pharmaceutical Council (GPhC)
Superintendent Pharmacist: Sophia Sulaiman
Registration Number: 2079420
“Knowing my medication was coming from a fully accredited pharmacy took a huge weight off my mind. Everything arrived on time, discreetly and exactly as it should.”
Rebecca T, 2024
Questions about our standards or governance?
Contact us if you need further information about pharmacy standards, data protection, quality processes or the regulatory framework supporting the service.