Our service
Fertility2U manages prescribed fertility medication from prescription receipt through validation, dispensing and delivery. The process varies depending on whether treatment is NHS-funded, private in the UK or managed through an EU clinic.
Specialist pharmacy support for fertility treatment
Our pharmacy and support teams coordinate the practical steps required to supply prescribed fertility medication accurately, discreetly and in line with treatment timelines. We keep you informed as your prescription progresses and provide a direct point of contact if something changes.
Testimonials
Success storiesFrom the very first call, the team explained everything clearly and made sure my medication arrived exactly when I needed it. It took away so much of the stress.
Sophie, 2025
Discreet, reliable and genuinely kind. Knowing a pharmacist was only a phone call away gave me real confidence throughout my treatment.
Amara, 2025
Coordinating treatment from an EU clinic felt complicated until Fertility2U stepped in. Everything was handled smoothly and on time, every single time.
Elena, 2024
Medication supply built around treatment timelines
Fertility treatment can involve carefully timed medication and plans that change at short notice. Our role is to keep the pharmacy and delivery elements organised, with clear communication when action is needed.
Learn about our service
Delivery coordinated around treatment
We coordinate dispensing and delivery around the information provided by your clinic, with tracking and updates to help you plan for delivery.
Prescription checks handled by our pharmacy team
Every prescription is checked against the relevant pharmacy and legal requirements before dispensing, helping identify issues early and reduce avoidable delays.
A direct point of contact when plans change
Our pharmacy and customer support teams provide a clear point of contact for prescription, order and delivery questions, including time-sensitive requests.
Specialist homecare pharmacy experience
Fertility2U brings more than 15 years of pharmacy home delivery experience to fertility medication supply. That experience underpins the systems used to receive prescriptions, validate orders, dispense medication, coordinate delivery and keep people informed throughout the process.
Your route from prescription to delivery
- If your treatment is NHS-funded and your clinic asks Fertility2U to supply your medication, your clinic sends the prescription directly to us through the agreed route.
- We create your account and our pharmacy team checks the prescription before it can be processed and dispensed.
- If anything required for dispensing is missing or unclear, we work with the referring team to resolve it.
- Once the prescription can progress, a member of our team contacts you to arrange delivery.
- We keep you updated by email and send tracking information once your order has been dispatched.
- If you have a private prescription issued in the UK, send a full copy to info@fertility2u.com or attach it to the Contact Us form.
- Our team verifies the prescriber, validates the prescription and checks that the relevant legal requirements have been met.
- If there is an issue with the prescription, we explain what needs to be resolved so you can raise it with your prescriber.
- Once the prescription has been approved, we provide a detailed quotation. If you choose to proceed, the signed original prescription must be sent to us by post before we can process the order.
- Once the order has been dispatched, delivery is usually made the next working day and we provide tracking updates.
- If you are travelling abroad for treatment and your prescription has been issued within the EU, it must be sent directly to Fertility2U by the prescriber.
- We verify the prescriber, validate the prescription and check that the relevant UK legal and pharmacy requirements have been met.
- Once the prescription can be processed, we provide a quotation.
- If you choose to proceed, we liaise directly with your clinic to obtain an electronically signed prescription, so a hard-copy signed prescription does not need to be posted to us.
- We then process the order and send delivery updates and tracking information once it has been dispatched.
Fertility treatment can be time-sensitive. If your clinic changes your medication or you need medication at short notice, contact us as soon as possible. We can help with the pharmacy and delivery elements of the request, while any change to your treatment or medication instructions must come from your fertility clinic.
Your questions, answered
The process depends on your treatment route. NHS prescriptions are normally submitted by the referring fertility service or clinical team. For private UK treatment, your clinic submits the prescription and we then guide you through quotation, payment and delivery. Prescriptions from EU clinics are reviewed against the relevant legal and pharmacy requirements before we confirm the next steps. If you are unsure which route applies to you, contact our team.
Delivery timing depends on prescription approval, stock availability and when your medication is ready for dispatch. Once your order has been prepared, we provide delivery information and tracking updates. If your treatment timetable is particularly time-sensitive, contact us as soon as possible.
Yes. We deliver all medications in secure, discreet packaging to protect your privacy. Your treatment and personal information will stay confidential throughout the process, too.
We’ll keep you updated throughout the process. Once we’ve dispatched your order, we’ll send you tracking information and delivery updates so you’ll know exactly when to expect your medication.
Our pharmacy and customer support teams can help with prescription requirements, order status, payment where applicable and delivery arrangements. Questions about your treatment plan, dose or medication instructions should be directed to your fertility clinic.
If we identify an issue that prevents the prescription from being processed, we will explain what is needed and, where appropriate, work with your clinic to resolve it. Medication can only be dispensed once the relevant legal and pharmacy requirements have been met.
Articles and resources
Whether you are preparing to start fertility treatment or already following a medication plan, our resources explain prescription, delivery and medication-related topics in clear, practical terms.
Fertility treatment and medication guidance
Practical information about prescribed fertility medication, NHS, private UK and EU clinic prescription routes, delivery arrangements, and the respective roles of Fertility2U and your treating clinic.
Read moreFertility medication FAQs
How prescriptions, payment and delivery work across NHS-funded, private UK and EU clinic treatment routes, and what to expect once your medication is ready for dispatch.
Read moreResources at Fertility2U
Practical information about prescribed fertility medication, NHS, private UK and EU clinic prescription routes, delivery arrangements, and the respective roles of Fertility2U and your treating clinic.
Read more
Need help with a prescription or delivery?
Contact our pharmacy or support team if you need to submit a prescription, check an order, change delivery details or discuss a time-sensitive medication requirement.