Careers at F2U
Join a specialist homecare pharmacy where accuracy, communication and timing matter every day.
Working at Fertility2U
Our work sits behind the scenes of fertility treatment, but the details matter. Prescriptions need to be processed accurately, medication prepared correctly, deliveries coordinated carefully and queries handled clearly.
From pharmacy and operations through to customer support, each team plays a part in keeping the medication pathway organised. That means taking ownership of your work, communicating clearly and raising issues quickly when something needs attention.
As the service develops, opportunities may arise across pharmacy, operations and customer support. If you are interested in building experience in a regulated healthcare environment, you can view our current vacancies below.
Working within a regulated healthcare environment
Our teams work within the pharmacy, quality, governance and information-handling requirements that support a regulated homecare service.
- General Pharmaceutical Council
- MHRA
- NCHA
- National Pharmacy Association
Current opportunities
Current opportunities are listed below:
- Pharmacy Assistant
- Customer Service Advisor / Trainee Dispenser
- Pharmacy Accuracy Checking Technician
- Pharmacy Manager
- Responsible Pharmacist (Locum)
- Head of Customer Services
If you’re interested in joining the team, please send your CV and a short cover note to: careers@homecare-pharmacy.co.uk
If there is not a suitable vacancy listed, you can still send us your CV for consideration when relevant opportunities arise.
Values
Collaboration is central to how the service operates. Pharmacy, operations and customer support teams need to share information clearly, take responsibility for their part of the process and work together when priorities change.
Culture
Our working environment can be busy and time-sensitive. People are trusted to take ownership of their role, with support from colleagues and experienced team members when questions or issues arise.
Diversity and inclusion
We welcome applications from people with different backgrounds, experiences and perspectives. A varied team strengthens how we communicate, solve problems and support the people and organisations using our service.
Early careers
Where available, apprenticeship and further-study opportunities can help team members build the knowledge and qualifications relevant to their role.
The service you will be supporting
Fertility2U supports people receiving fertility treatment through NHS, private UK and international clinics by managing prescribed fertility medication from prescription processing through to home delivery.
Day to day, that can involve prescription administration, dispensing, stock and order coordination, delivery arrangements and customer communication, depending on the role.
Because fertility medication can be time-sensitive, small operational issues can have a wider impact. Accuracy, clear communication and timely escalation are therefore central to how the team works.
Working with us
We work across pharmacy, operations and customer support rather than in isolated teams. Roles may have different responsibilities, but they depend on shared information, clear handovers and a consistent approach to service.
Day to day, that means sharing relevant information, resolving issues within your remit and escalating them when needed. Getting the fundamentals right — accuracy, communication and timing — is particularly important in a service supporting time-sensitive medication.
Frequently asked questions
The process varies depending on the role you apply for. However, it usually includes a telephone interview, a competency-based interview and an ability test.
Requirements vary by role. Some positions need specific pharmacy qualifications or professional registration, while others are suitable for applicants developing their experience in healthcare, operations or customer service.
Development opportunities depend on the role, but may include learning from experienced colleagues, taking on additional responsibility and further study linked to your work.
If we haven’t covered your question, please get in touch with us.
Contact us
Interested in joining Fertility2U?
Explore our current opportunities or contact us if you would like to be considered for future pharmacy, operations or customer support roles.