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Accessibility Statement
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Our Commitment to Accessibility
Personal Homecare Pharmacy is committed to ensuring digital accessibility for people with disabilities across our website, portals and mobile applications. We are continually improving the user experience for everyone and applying relevant accessibility standards.
Technical Specification
This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly. We also endeavour to make the site accessible to users using a variety of accessibility devices such as screen readers and keyboard input.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. In addition we also exceed this in some cases and are working towards Level AAA success criteria. Because the site is constantly in development, some areas may not consistently reflect adherence to this standard. We are working towards it and will do whatever we can to adhere.
Testing
We follow strict guidelines in our testing approach. These include, but are not limited to functional testing, compatibility testing, security testing, penetration testing and performance testing. Our approach is industry leading, and a heavy focus is placed on user experience. Sometimes a known issue is released, this will be small and affect very few users.
Feedback
We welcome your feedback on the accessibility of Personal Homecare Pharmacy. Please let us know if you encounter any accessibility barriers on our website, portals or applications:
- Email us at: [email protected]
- Call us at: +44 (0) 1827 438 775
- Visit us in person at: Personal Homecare Pharmacy LTD, 9-11 High View Close, Hamilton Office Park Leicester, LE4 9LJ
We aim to respond to feedback within 2 business days.
Accessibility Features
We have implemented several features to make our website accessible to as many people as possible, including:
- Alternative text for images
- Keyboard navigation support
- Contrast and readability improvements
- Responsive design for various screen sizes
Future Improvements
We are committed to making continuous improvements to enhance the accessibility of our website. As we work towards achieving full accessibility, we plan to:
- Conduct regular accessibility audits
- Engage with users with disabilities for feedback
- Train our team members on web accessibility best practices
Accessibility Assistance
If you need assistance, wish to receive a printed copy or have specific accessibility questions, please contact us:
- Email: [email protected]
- Phone: +44 (0) 1827 438 775
Additional help: If you have a disability, AbilityNet can provide advice on making your own device easier to use. They can help with making text larger, how to use voice control etc. So it may be worth visit this website.
Updated: 05/02/2025
This accessibility statement was last updated in February 2025.
REF:05022025AS