Accessibility Statement
How we make the Fertility2U website usable for everyone, and how to tell us about a problem.
Our commitment
Fertility2U, a trading name of Personal Homecare Pharmacy LTD, wants everyone to be able to use this website, including people who use screen readers, keyboard navigation, voice control or magnification. We work to the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.
What we have done
- Every page can be used with a keyboard, and there is a link to skip straight to the main content.
- Images carry text descriptions, and form fields have labels.
- Text and buttons are designed to meet the WCAG AA colour contrast ratios.
- The site adapts to phones, tablets and desktop screens, and text can be enlarged without losing content.
Known limitations
We test the site regularly, but some parts may not yet meet every WCAG criterion. Where we find a problem, we fix it as part of our normal release work. Documents such as PDF leaflets from third parties may not be fully accessible, and we can send you the information in another format on request.
Tell us about a problem
If you cannot use part of this website, need information in a different format, or have a question about accessibility, please contact us. We aim to reply within two working days.
- Email: info@fertility2u.com
- Phone: 01827 818 321 (Monday to Friday, 9am to 5pm)
- Post: Fertility2U, Personal Homecare Pharmacy LTD, 9–11 High View Close, Hamilton Office Park, Leicester LE4 9LJ
Further help
AbilityNet gives free advice on making your own device easier to use, for example larger text or voice control. If you are not happy with our reply, you can contact the Equality Advisory and Support Service (EASS).
This statement was last reviewed on 9 October 2026.
