Pharmacovigilance and safety reporting
Where a pharmacovigilance service applies, clear processes help make sure safety information arising through pharmacy queries, patient contact and programme interactions is captured, escalated and managed by the appropriate team.
Supporting the flow of safety information
Fertility medication services can generate safety information through pharmacy queries, patient contact and programme interactions. Where a pharmacovigilance service applies, clear processes are needed to make sure relevant information is captured, escalated and managed by the appropriate team.
Structured safety case management
A potential proposition could cover the capture, review, follow-up and reporting of adverse events through defined workflows, with clear ownership and traceability across the case lifecycle.
Quality-driven pharmacovigilance governance
Where applicable, the service should be supported by defined responsibilities, quality review points, training, compliance monitoring, escalation routes and audit-ready documentation.
Connecting patient contact with safety processes
Information may first arise through a phone call, pharmacy query, support interaction or digital touchpoint. Connecting those routes to the appropriate pharmacovigilance process can reduce the risk of relevant safety information being delayed or missed.
