Articles by Adam Brandao

Articles by Adam Brandao

PHP Achieve CSE Standard
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Customer Service Excellence Standard Achieved

This success journey highlights how Personal Homecare Pharmacy modernised prescription management by integrating E-Sign technology across its operations. Beginning in 2013 and evolving through key collaborations with E-Sign Liverpool and the National Clinical Homecare Association, PHP has driven significant improvements in efficiency, compliance, and patient experience.
E-Sign
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The Challenge: Modernising Prescription Signing

This success journey highlights how Personal Homecare Pharmacy modernised prescription management by integrating E-Sign technology across its operations. Beginning in 2013 and evolving through key collaborations with E-Sign Liverpool and the National Clinical Homecare Association, PHP has driven significant improvements in efficiency, compliance, and patient experience.
We asked you about our service, and you said:
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The Results are in - Our Patient Satisfaction Survey

The results of our 2024 survey show high levels of patient satisfaction across the UK. We’re proud to see our commitment to excellent, patient-focused care reflected in the feedback—and we’re using these insights to keep raising the bar.