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Fertility2U is in regular contact with NHS governing bodies to ensure its clinical professionals are updated with the latest guidance.
News Update
Patients
Unless advised otherwise by your GP or NHS referring centre, patients must continue to take their regular medication as prescribed.
If you have concerns regarding continuing to take your regular medication you should speak to your NHS referring centre.
If you feel unwell, or may have come into contact with the Coronavirus, or have recently returned from one of the affected areas please contact the NHS in your country of residence for further advice.
Delivery Changes
Our frontline associates are being supported with additional personal protective equipment where required. As an additional precaution, necessary social distancing measures will be in place to minimises contact during delivery. Drivers may not be asking for a signature from patients or their representatives as a result.
As things develop, we are committed to working with hospital clinical teams to ensure we provide smooth and co-ordinated care. We have a plan to identify and actively manage all issues arising from the impact of the coronavirus to best maintain our service to you.
Customer Services
We continue to monitor the situation daily and will be in contact if anything changes that will affect you. Our Customer Care Team is experiencing a high volume of calls which means it might take us a longer than usual to get in touch with us. If you feel unwell and/or have concerns or questions about coronavirus, please visit www.nhs.uk/coronavirus.
The most up to date information can also be found here https://www.clinicalhomecare.org/news-on-coronavirus-covid-19-and-homecare-services/
Additional Information
We understand the essential role that frontline healthcare professionals play in providing advice, support and a complete service during the coronavirus outbreak. This is a constantly evolving situation that we are monitoring every day, but our priority remains to ensure that our patients and employees are protected.
All of our patients must continue to take their regular medication as prescribed. Not taking medication can lead to exacerbation or flare-ups of existing conditions without the appropriate medical advice.
All staff at Fertilty2u have been briefed in line with the latest guidelines from Public Health England and the Government.
We understand the concerns you may have regarding your medication and fertility services with the recent and ever-changing news about the coronavirus. Rest assured we are continuing to provide our services and deliver your medication as normal. We are actively involved with the NHS and the wider homecare sector for a coordinated approach that is focused on maintaining your care.