International & Shipping Information

Delivery within the UK can usually be made Next Day between 8am and 1pm.

All orders are sent by secure courier where they are tracked and signed for.

UK deliveries

We aim to deliver all UK orders within three working days, although it’s usually within 24 hours (subject to stock availability and receipt of a valid prescription).  UK  parcels are sent via Interlink Express. Deliveries to Isle of White are made via Royal Mail Special Delivery and International deliveries are made via Parcelforce/TNT. You be provided with everything you need to track your medication. A signature will be required upon delivery.

All medication is packaged discreetly - there will be no indication on the package as to where it’s from or its contents.

All prices except for non-prescription medication exclude VAT.

We charge a service and delivery charge that varies depending on the clinic your prescription is from and what drugs have been prescribed. Please contact our customer service team for more information.

Please note: Deliveries are made to the address supplied to us. If the carriage company orders are returned to us, there may be an additional delivery charge for re-dispatch.

Ireland and EU deliveries

Deliveries to Ireland and the EU are charged at £55.00 per parcel. Delivery is made using DHL, TNT or UPS. Delivery is usually made within 3-7 working days from the date of dispatch.

NB We offer a cold chain delivery service for all refrigerated medications our systems have been validated to maintain 2-8 degrees for over 48 hours.

Please note that we do not send any controlled medication in overseas orders i.e. Pregnyl, Ovitrelle, Gonasi.