Complaints Procedure

We have a very high satifisfaction rate, however if you do have any issues but don't hesistate to use our complaints procedure.

We take all complaints and issues very seriously at

Complaints Procedure

We at aim to provide the highest possible standards of service to our customers and thrive to improve at every opportunity. We can appreciate that there may be times where you may want to share your feedback, suggestion or complaints. If, for any reason you are dissatisfied by our service please contact us where a manager will fully investigate the issue and you will receive a detailed response to your complaint. We focus on making improvements and therefore we will ensure a prompt response and a quick resolution to your complaint.


Please email us on:


Telephone us on:

 +44 (0) 1827 818321


Alternatively, please write to:


Complaints Department

11 High View Close

Hamilton Office Park